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AI Engineer Jobs

Senior Platform Application Engineer, Cloud AI Infrastructure

Google

Location
Onsite (Kirkland, WA · Sunnyvale, CA)
Compensation
$188k - $274k/yr
Employment
Full-time
Level
Senior Level
Posted 2 days ago

About the role

Google Cloud's AI Infrastructure Engineering Support team seeks a Senior Platform Application Engineer to solve customer issues by driving deep hardware analysis and root-cause resolution. This role involves collaborating with engineering teams to improve products and providing expert consultation on complex AI infrastructure deployments.

Skills

Technical Infrastructure Hardware Debugging Silicon Debugging CPU, GPU, And TPU Validation Linux/Unix Enterprise Server Infrastructure Distributed Systems AI/ML Hardware Systems Automation TensorFlow PyTorch Kubernetes Slurm Memory And High-Speed I/O Root-Cause Analysis Troubleshooting

Benefits

  • Medical
  • Dental
  • Vision

Perks

  • Bonus
  • Equity

Full job details

Minimum qualifications:

  • Bachelor's degree in Computer Science, Management Information Systems, or other technical field, or equivalent practical experience.
  • 6 years of experience with technical infrastructure (deployment, maintenance, and troubleshooting), and quality and reliability of technical infrastructure.
  • 6 years of debug or validation experience with CPU, dGPU, or TPU
  • 5 years of experience with hardware debug (silicon debug, platform debug, IO interface, or memory analysis).
  • Experience debugging technical issues across the stack (hardware faults, low-level software, networking, virtualization, kernel drivers, firmware, or performance)
  • Experience with Linux/Unix systems and debugging issues across the hardware/software boundary on enterprise-grade server infrastructure.

Preferred qualifications:

  • Experience working with large-scale distributed systems, and familiarity with common solutions, design patterns, or best practices.
  • Experience working directly with AI/ML computing hardware, including GPUs or other accelerators.
  • Experience with systems automation, and with systems design and debug.
  • Experience with ML frameworks (e.g., TensorFlow, PyTorch), and understanding of the AI/ML training and inference lifecycle.
  • Familiarity with containerization and orchestration technologies like Kubernetes or Slurm in an on-prem or cloud environment.
  • Understanding of memory and high-speed IO technologies.

About the job:

Our AI Infrastructure Engineering Support team is dedicated to ensuring our customers get the most out of their Google Cloud hardware investment.

As a Platform Application Engineer (Hardware Engineer), you will be focused on solving customer observations by, driving deep hardware analysis, debug, and issue resolution through to the root cause. You will dive deep into complex technical challenges, troubleshoot critical issues across the platform, and provide resolutions in both short-term and long-term platform solutions.

In this role, you will represent the customer solution, collaborating tightly with engineering and product teams to drive continuous improvement in our products and services.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $188000 - $274000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

  • Manage customer’s problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity on AI/ML infrastructure.
  • Work closely with multiple Product, Quality, and Engineering teams to improve the product, and interact with our Site Reliability Engineering (SRE) teams to understand behaviors.
  • Debug platform hardware and silicon-related issues to drive root-cause resolution and develop permanent improvements.
  • Drive understanding of AI/ML workloads and underlying hardware architectures by troubleshooting, reproducing, determining the cause for customer reported issues, and building tools for faster diagnosis.
  • Act as a consultant and subject matter expert for internal stakeholders in Engineering and Quality organizations to resolve complex deployment and operational obstacles in AI infrastructure environments.