Senior Frontend AI Automation Engineer- Vice President

Citi Market Operations Technology is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture.  We are invested in people and their development. We are transforming and simplifying our operating model and creating an exciting environment which encourages diversity of thought and inclusion. 

We are a dynamic, global, and diverse Organization, supporting operations areas that have a presence in over 60 Countries.  Our Technology groups develop and implement a wide range of applications that support the Operations groups which are core to the success of the Markets business and has significant impact across the lifecycle of a Trade by providing innovative products and solutions.

We partner extensively with a range of internal stakeholders including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs. We play a key role in supporting our global clients to ensure they have a first-class experience in service performance and strategic partnership.

We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning. 

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace.  We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry. 

Job Purpose:

We are seeking a high-impact Senior UI Developer for AI-Based Automation Initiatives and our AI enabled Client Inquiry Management Platform to help build next-generation user interfaces that trigger, control, and monitor AI-driven automated workflows.
In this role, you will bridge frontend enterprise applications with backend AI agents, Large Language Models (LLMs), and automation pipelines.

Your core focus is to eliminate manual operational friction by delivering seamless, real-time interfaces for intelligent task execution, automated data extraction/entry, and Human-in-the-Loop (HITL) review loops.

Responsibilities:

• Build AI Automation Interfaces: Design and implement high-performance frontend interfaces that initiate, parameterize, and execute multi-step AI automated actions and workflows.

• Integrate AI Agent & Tool APIs: Connect frontend application layers to backend LLM orchestrators, AI agent frameworks, Model Context Protocol (MCP) servers, and REST/WebSocket automation endpoints.

• Stream Real-Time AI Execution: Implement low-latency streaming states (SSE, WebSocket), live execution logs, and automated progress trackers for long-running AI tasks.

• Implement Human-in-the-Loop (HITL) Controls: Develop fast, intuitive validation workflows enabling users to review, edit, approve, or override AI-generated actions before execution.

• Build Reusable Automation Toolkits: Create modular components, form-autofill handlers, and action dispatchers that other engineering squads can reuse to integrate AI automation quickly.

• Automation Telemetry & Monitoring: Implement operational dashboards tracking AI task success rates, execution latency, failure modes, and automated time-savings metrics.

• Risk Assessment: Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

• 10+ years of relevant experience in Apps Development or systems analysis role
• Full Stack Senior Hands-on Developer
• Strong technology background with working knowledge of evolving technologies.
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

- Bachelor’s degree/University degree or equivalent experience
- Master’s degree (Added advantage) 

Technical Skills:

- Frontend Engineering: 10+ years of professional development experience in modern web technologies (React, TypeScript, Next.js)

- Asynchronous & Streaming Protocols: Strong hands-on experience handling Server-Sent Events (SSE), WebSocket’s, and resilient asynchronous API integration.

- AI & Automation Integration: Demonstrated experience integrating with LLM APIs (internal enterprise AI gateways), tool-calling/function-calling interfaces, and AI agent framework.

- Backend & API Fundamentals: Solid understanding of REST APIs, JSON-RPC, GraphQL, or gRPC endpoints, along with Node.js/Python scripting for automation hooks.

- Data Handling & State Persistence: Experience with client-side caching, optimistic updates, and complex multi-step workflow state machines.  

Nice to have:

- Experience working with Model Context Protocol (MCP) or agent tool-calling ecosystems.
- Familiarity with workflow orchestrators and automation systems
- Background in building internal developer tools, enterprise RPA bridges, or intelligent operations dashboards.
- Experience in automated frontend testing (Jest, Playwright/Cypress) and CI/CD automation pipelines.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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