Senior Forward Deployed Engineer - AI
BMC Software
- Location
- Hybrid (Warsaw, Masovian Voivodeship)
- Compensation
- PLN 251k - PLN 418k/yr
- Employment
- Full-time
- Level
- Senior Level
About the role
BMC Software is seeking a Senior Forward Deployed Engineer to deploy and customize agentic AI solutions for enterprise customers. This role bridges field requirements and product engineering to drive innovation and ensure successful customer adoption.
Skills
Benefits
- Medical Insurance
- Life Insurance
- Employee Assistance Program
- Employee Capital Plans
Perks
- Hybrid Work
- Work-From-Home Allowance
- Bonus Plan
Full job details
Basic Information
Description and Requirements
- Deploy, configure, and customize BMC’s agentic AI in customer environments (on-prem, hyperscaler, or OpenShift), ensuring value from Day 1.
- Take ownership of features and integrations end-to-end, even when requirements are incomplete or evolving.
- Build integrations with customer systems and cloud platforms (AWS, Azure, GCP).
- Support proofs-of-concept and pilots end-to-end; resolve technical and business blockers; keep stakeholders informed.
- Work directly with customers across regions/time zones, with travel as required.
- Act as a trusted technical advisor on agentic-AI adoption with human-in-the-loop, governed approaches.
- Bring field learnings back to product and engineering based on real usage.
- Contribute pragmatic engineering standards — CI/CD, automated testing, and DevOps practices.
- Lead technically ambiguous customer engagements where success criteria evolve.
- Make tradeoffs among customization, product fit, security/governance, and time-to-value.
- Mentor peers on customer engineering practices and communication.
- Influence product/engineering priorities with structured field evidence.
- Typically, 5–9 years of relevant experience
- Bachelor’s or Master’s in Computer Science, Engineering, or related field (or equivalent experience).
- Python and software-engineering fundamentals; LLM/RAG/agents/prompt engineering literacy (depth scales with level).
- Enterprise systems/API integration; cloud platforms (AWS, Azure, GCP).
- Containers/orchestration (Docker, Kubernetes, OpenShift) and CI/CD as level requires.
- Excellent verbal and written communication; customer comfort scales with level.
- Rapid prototyping and ownership; willingness to travel as needed.
- End-to-end customer delivery ownership for AI or complex enterprise software.
- Operates with incomplete requirements and still drives outcomes.
- Executive-ready communication without losing technical accuracy.
- Customer, on-prem, or air-gapped deployments.
- Presales, solutions-engineering, or professional-services experience.
- Domain exposure relevant to the hiring team; Agile/Atlassian.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
- Medical Insurance: Comprehensive medical insurance coverage provided to employees.
- Life Insurance: Life insurance coverage offered for additional peace of mind.
- Employee Assistance Program (EAP): Confidential support available for personal, financial, or work-related challenges.
- Milk Stork: A breast milk delivery service for traveling mothers, supporting breastfeeding while on the go.
- Employee Capital Plans (PPK): Participation in a PPK agreement with selected financial institutions, offering preferential financial services and rates. Contributions include:
- Employee: 2% of gross salary (mandatory) + optional voluntary contribution up to 2%
- Employer: 1.5% of gross salary (mandatory) + optional additional contribution up to 2.5%
- State: Welcome contribution and annual top-up in accordance with statutory rules
- Work-From-Home Allowance: A monthly lump-sum allowance of 50 PLN (gross) for all employees of BMC Software (Poland) Sp. z o.o., intended to partially cover home-office expenses such as electricity, internet, and use of personal space.
- Bonus Plan: All employees are eligible to participate in a company bonus plan. Bonus eligibility and structure vary based on role, seniority, and business unit. More details will be shared by the Talent Acquisition team during your interview process.