Lead AI Workflow Designer & Prompt Architect

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About this role:

Wells Fargo is seeking a Lead AI Workflow Designer & Prompt Architect to design, develop, and optimize AI-powered workflows using large language models (LLMs), AI agents, and orchestration frameworks to solve complex business challenges. This role combines strategic problem framing, prompt engineering, workflow architecture, and technical implementation to deliver scalable, reliable AI solutions aligned with business needs.

This individual bridges business objectives and AI execution by translating ambiguous challenges into structured, multi-step workflows that coordinate prompts, tools, context, data, and agent interactions. The role requires strong analytical and technical skills to independently assess system behavior, prototype solutions, troubleshoot workflow issues, and improve AI performance through experimentation and operational insights.

In this role, you will:

• Partner with business, product, technology, and operations teams to understand business challenges and identify opportunities to leverage AI and agentic solutions.
• Translate business problems into structured AI workflow designs that break complex tasks into logical stages and execution paths.
• Design, develop, and optimize multi-step prompt workflows that enable AI agents to perform reasoning, decision support, content generation, analysis, and task execution activities.
• Define workflow architecture including prompts, context requirements, tool interactions, orchestration logic, handoffs, dependencies, and output requirements.
• Determine how information, memory, context, and intermediate outputs should be managed throughout workflow execution.
• Design and maintain prompt libraries, reusable workflow templates, and orchestration patterns that can be leveraged across multiple business use cases.
• Collaborate with product and engineering teams to integrate AI workflows into enterprise applications and business processes.
• Analyze workflow execution logs, model outputs, and intermediate agent responses to identify root causes of failures, performance degradation, or inconsistent results.
• Troubleshoot issues related to prompt design, context management, agent behavior, tool integrations, data pipelines, file structures, APIs, and execution environments.
• Evaluate workflow effectiveness using qualitative and quantitative measures and implement improvements to increase reliability, accuracy, efficiency, and user outcomes.
• Improve context engineering strategies to optimize information retrieval, grounding, memory management, and response quality.
• Develop lightweight automation, scripts, and utilities to support workflow development, experimentation, testing, evaluation, monitoring, and operational efficiency.
• Perform data inspection, transformation, validation, and analysis activities to support AI workflow development and troubleshooting.
• Prototype innovative solutions rapidly when existing tools, workflows, or capabilities do not fully address a business need.
• Contribute to AI governance, risk management, quality assurance, and responsible AI practices by ensuring workflows operate within established standards and controls.
• Stay informed on emerging AI technologies, agent frameworks, orchestration platforms, prompt engineering techniques, and industry best practices.

Required Qualifications:

• 5+ years of Artificial Intelligence Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience designing, implementing, and optimizing multi-step LLM, generative AI, and agentic workflows.
• Strong problem-solving skills with the ability to translate complex business challenges into scalable AI solutions.
• Expertise in prompt engineering, human-in-the-loop workflows, and AI performance optimization.
• Ability to troubleshoot and diagnose issues across prompts, agents, context management, integrations, and workflow execution.
• Proficiency in Python, APIs, JSON, Markdown, and working with structured and unstructured data.
• Experience using AI-assisted development tools such as GitHub Copilot, Claude Code, Cursor, or similar platforms.
• Knowledge of agent orchestration frameworks, multi-agent architectures, and modern workflow orchestration patterns.
• Understanding of RAG, context engineering, memory management, tool calling, and agent planning methodologies.
• Experience integrating AI solutions with enterprise applications, automation platforms, cloud AI services, and business processes.
• Strong communication, collaboration, governance, risk, and responsible AI expertise, including evaluation, monitoring, compliance, and operational controls

Job Expectations:

• This position is NOT eligible for Visa sponsorship.
• Ability to work on site per Wells Fargo's standard operating model in the listed location (hybrid schedule – 3 days on-site & 2 remote).
• The ability to travel up to 10% of the time.

Posting Location:

• Charlotte, NC
• Irving, NC
• Chandler, AZ

** The Chief Operations Office (COO) functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to self-relocation within an agreed upon timeframe. **

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.