AI MLOPS/LLMOps Engineer
EXL
- Location
- Hybrid (Gurugram, Haryana)
- Employment
- Full-time
- Level
- Senior Level
About the role
EXL is seeking an AI MLOps/LLMOps Engineer to build and operationalize large-scale AI and NLP solutions on AWS. The role focuses on integrating LLM models into production workflows, designing scalable document processing pipelines, and managing the ML lifecycle for multilingual data.
Skills
Perks
- Hybrid Work
Full job details
Seeking a strong Data Engineer / AI Engineer with expertise in building and operationalizing large-scale AI and NLP solutions on cloud platforms. The ideal candidate should have hands-on experience integrating AI/LLM models into production workflows, developing scalable data pipelines, and processing large volumes of multilingual unstructured text.
Key strengths should include:
- Proficiency in Python and SQL with experience deploying AI/NLP solutions such as document classification, entity extraction, NER, PII masking, de-identification, hybrid search, and LLM integrations.
- Strong knowledge of Apache Airflow for orchestrating end-to-end data pipelines and automating batch processing workflows.
- Experience working with AWS services including S3, Athena, Glue, Fargate, EKS, SQS, and Step Functions.
- Capability to design and maintain large-scale document processing systems handling complex JSON structures, embedded documents, and multilingual content.
- Familiarity with vector search and retrieval systems, including embeddings, pgvector, PostgreSQL/Aurora, GIN indexes, and full-text search.
- Experience with ML lifecycle management using MLflow, Databricks/Azure Databricks, model deployment, monitoring, and evaluation frameworks.
- Strong DevOps practices including GitHub-based development, CI/CD pipelines, schema management, and production support.
Responsibilities
What You Will Do
AI Module Integration & Inference Pipelines
- Integrate and adjust inference pipelines for NLP modules including document classification, entity extraction, de-identification (DEID), and LLM-based early trend detection
- Connect DS-coded AI modules into end-to-end production workflows via Airflow DAGs on AWS EKS
- Build and tune hybrid search pipelines combining GTE multilingual dense embeddings with GIN lexical search on Aurora PostgreSQL
- Integrate with OpenAI-based API platform for multilingual query expansion and LLM-driven trend detection
Document Processing & Parsing
- Design and maintain document preprocessing pipelines that parse deeply nested JSON structures (emails with attachments, embedded PDFs) from S3/DataLake
- Handle multilingual unstructured text (English, Spanish, Portuguese, German, Dutch, French, Italian) across 300 GB of claim notes and documents
- Build chunking strategies and metadata extraction for downstream embedding and retrieval workflows
Data Pipeline Engineering
- Author and maintain Airflow DAGs for batch processing (monthly entity refresh, trend detection, DEID pipeline)
- Manage data flow across AWS services: S3, Athena, Glue, Fargate, SQS, Step Functions
- Scale pipelines to handle 500K+ claims and hundreds of millions of text chunks
Production Deployment & Quality
- Deploy and version models using MLflow and Databricks
- Manage schema evolution and migrations using Liquibase on Aurora PostgreSQL
- Instrument pipelines with logging, monitoring, and evaluation scoring for retrieval quality
Qualifications
Education
- Bachelor's degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Statistics, Mathematics, or a related field.
- Master's degree in Data Science, AI/ML, Computer Science, or Analytics is preferred but not mandatory.
- Relevant cloud or data engineering certifications are advantageous.