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American Express

Sr AI Engineer I - Global Commercial Services

American Express

Location
Onsite (Albany, NY)
Compensation
$123k - $215k/yr
Employment
Full-time
Level
Senior Level
Posted 5 days ago

About the Role

American Express is seeking a Senior Software Engineer to build and evolve production-grade agentic AI systems that power intelligent customer and enterprise experiences. This role involves collaborating with cross-functional teams to design, implement, and operate scalable, reliable, and secure AI solutions within the Global Commercial Services division.

Skills

Agentic AI LLMs RAG TypeScript Go Python Backend Development Cloud Infrastructure Distributed Systems Kubernetes Asynchronous Processing Workflow Engines API Development Machine Learning AI Safety Observability

Perks

  • Bonus

Full job details

Senior Software Engineer I – Agentic AI  
 
The Role 

As a Senior Software Engineer – Agentic AI, you will be a hands-on engineer within Amex Technology, building and evolving production-grade agentic AI systems that power intelligent customer and enterprise experiences. Working closely with senior engineers, architects, Product, UX, Data Science, and Engineering teams, you will design, implement, and operate scalable, reliable, and secure AI solutions. This role combines strong software engineering fundamentals with experience building AI-powered applications. 
 
Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.