Senior Product Designer - Okta for AI Agents

The Role

You'll join the team designing Okta for AI Agents — one of Okta's newest and most critical strategic initiatives, providing identity management, access control, and governance for AI agents and non-human identities. Our customers are IT and security admins, AI developers, and system architects who need to safely deploy and govern how AI agents interact with corporate data, tools, and production environments.

As a designer on this team, you'll own key workflows end-to-end, from early-stage concepting of novel interaction models (there's no established pattern library for "agentic permissioning" yet) to hardening flows for scale as the product matures. You'll partner closely with product managers, engineers, researchers, and content designers, and work closely with our Principal and Staff designers, to turn ambiguous, highly technical agentic problems such as delegation, policy, audit, and trust boundaries between humans and agents into experiences that feel simple and safe. You'll be expected to bring sound design judgment to problems that don't have precedent to borrow from, and to actively experiment with how AI can be woven into your own design process, from exploration to prototyping.

What you will do

• Own key workflows end-to-end, from early-stage concepting of novel interaction models, where few established patterns exist yet, through hardening and polishing flows as the product matures and scales to millions of customers.
• Bring a systems-thinking lens to connect user insights with business goals, creating experiences that keep customers and their users and AI agents safe every day in this rapidly evolving space.
• Design experiences across multiple personas i.e Security Admins, AI Engineers, Enterprise End-users, and IT Admins, tackling complex scenarios like AI agent lifecycle management, permission scoping, human-in-the-loop authorization, and policy enforcement across the Okta portfolio.
• Contribute to scalable, usable design patterns for non-human identity and agent management and security that hold up under scale, meet a high bar for quality, and improve consistency across the product.
• Regularly present work, concepts, and new ideas to cross-functional partners and senior leadership, driving alignment and gathering input to sharpen your designs.
• Actively experiment with AI in your design process, using AI tools for brainstorming, rapid prototyping, exploring edge cases, and iterating on solutions, while developing judgment on where AI genuinely accelerates the work versus where it doesn't, and sharing those learnings with the team.

What we are looking for

• You easily move between big-picture thinking and being detail-oriented.
• You’re curious and have experience incorporating AI into your design process, including the ability to create shared skills and workflows, iterate on ideas collaboratively with AI, and document sophisticated prompts for scaled use.
• You evaluate AI-generated outputs for technical accuracy, design system adherence, and ease of use to serve as a necessary quality bar before designs move to production.
• You keep user goals at the heart of your solution and can also balance business objectives and engineering considerations.
• You thrive in ambiguous environments and are comfortable defining patterns, user flows and system paradigms where none exist.
• You build and share empathy with people in order to deeply understand them and their needs.
• You are someone who sees design as a partner with PM and Engineering in shaping strategic and operational product and UX outcomes.
• You are comfortable owning all stages of design and collaborating across teams.
• You have experience working with design systems, both in adhering to the system and contributing to an evolving design system.
• You are passionate about upholding design UX principles.
• You showcase storytelling skills to communicate your design ideas to a variety of stakeholders.
• Your portfolio will show that you've worked on complex and challenging technical and have deep interest and ability to dive into complex technical subject matter + ability to translate complexity into user-understandable concepts.
• You share our values, and work in accordance with those values.

Qualifications

• Degree in a related field or relevant work experience as a Product Designer or UX Designer.
• Proficient in Figma or similar design tools.
• At least a basic understanding of HTML, CSS, and JavaScript.
• A digital portfolio showing depth across a variety of projects, including work that shipped and was used in real products. (Portfolio link required when applying.)
• 5+ years of experience as a Product Designer.

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