Senior Machine Learning - AI Engineer (Remote)

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Senior AI Engineer is responsible for designing, building, scaling, and optimizing production-grade Agentic AI systems that drive measurable business outcomes across The Home Depot. Operating at the intersection of Data Science, Machine Learning Engineering, and Software Engineering, this hands-on role translates AI concepts into enterprise-ready products.

This role involves developing scalable applications powered by LLMs, SLMs, Retrieval-Augmented Generation (RAG) frameworks, and autonomous agents. You will build the core orchestration layers for multi-agent workflows, tool integration, and planning, alongside the infrastructure required for reliable, large-scale cloud deployment. By partnering with product, engineering, and business teams, you will rapidly prototype solutions, navigate ambiguity, and seamlessly transition cutting-edge AI capabilities from concept to production.

Required skills

• Experience: 6+ years of experience in AI, Machine Learning Engineering, or Software Engineering with strong Python development skills and modern software engineering practices.
• AI Delivery: Proven experience building and deploying production-grade AI solutions using LLMs, SLMs, RAG frameworks, copilots, agents, and multi-agent systems.
• AI Foundations: Deep understanding of AI/ML foundations, including transformers, embeddings, deep learning, prompt engineering, agentic reasoning patterns, and vector databases.
• Orchestration & Integration: Experience developing orchestration layers (task execution, routing, planning, workflows) and seamlessly integrating AI solutions with enterprise platforms, APIs, and business systems.
• Infrastructure & MLOps: Expertise in cloud-native architectures, containerization (Docker) and orchestration (Kubernetes/GKE), infrastructure as code (e.g., Terraform), and AI pipeline design, with hands-on implementation of MLOps/LLMOps best practices (CI/CD, automated testing, model versioning and registries, governance, compliance, and security) across the full AI/agent lifecycle.
• AIOps & Deployment Reliability: Experience building automated CI/CD pipelines for AI/agentic systems, implementing progressive rollout strategies (canary, blue-green, and shadow deployments) with automated rollback, and establishing end-to-end observability (logging, metrics, distributed tracing, and automated alerting) across models, agents, and orchestration layers to ensure production reliability, performance, and cost/token efficiency at scale.
• Optimization & Debugging: Demonstrated ability to optimize complex AI systems for performance, reliability, scalability, latency, cost efficiency, and token use, as well as debugging operational failure modes.
• Execution & Collaboration: Excellent cross-functional communication and collaboration skills, with a proven ability to take AI solutions from concept to production in complex enterprise environments.

Key Responsibilities:

• 70% Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable machine learning solutions; Documents, reviews, and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production; Configures commercial off the shelf solutions to align with evolving business needs; Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
• 10% Learning - Participates in learning activities around modern software design, machine learning, and development core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
• 20% Support and Enablement - Fields questions from other product teams or support teams; Monitors tools and participates in conversations to encourage collaboration across product teams; Provides application support for software running in production; Proactively monitors production Service Level Objectives for products; Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, message processing, and prediction quality

Direct Manager/Direct Reports:

• This Position typically reports to Software Engineer Manager or Sr. Software Engineer Manager
• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Tools & Frameworks: Hands-on experience with Vertex AI, Gemini, Google ADK, LangGraph, CrewAI, AutoGen, or similar orchestration tools and frameworks.
• AI Infrastructure & Platform Tooling: Hands-on experience with infrastructure-as-code (e.g., Terraform), Kubernetes/GKE for container orchestration, GPU/accelerator provisioning and autoscaling, model registries, feature stores, and vector database operations at production scale.
• Full‑stack skills: Node.js/React/REST, API design, performance optimization, Linux, Git, modern deployment toolchain.
• Industry Context: Background in retail, supply chain, manufacturing, eCommerce, logistics, or finance where Applied ML is mature.
• Guardrails & Reliability: Knowledge and experience in establishing Responsible AI, evaluation frameworks, reliability engineering, and AI governance guardrails.
• Leadership & Innovation: A proven track record of driving innovation, delivering measurable business impact, mentoring engineering teams, and establishing AI engineering standards and best practices.
• Master’s or bachelor’s in computer science, Artificial Intelligence, Machine Learning, or a related technical discipline.

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

• No additional education

Minimum Years of Work Experience:

• 2

Preferred Years of Work Experience:

• No additional years of experience

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• None

Certifications:

• None

Competencies:

• Global Perspective
• Manages Ambiguity
• Nimble Learning
• Self-Development
• Collaborates
• Cultivates Innovation
• Situational Adaptability
• Communicates Effectively
• Drives Results
• Interpersonal Savvy

Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus.  For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits.

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: