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U.S. Bank National Association

Lead Software Engineer (Contact Center Modernization, AWS & AI)

U.S. Bank National Association

Location
Hybrid (Irving, TX)
Compensation
$133k - $156k/yr
Employment
Full-time
Level
Senior Level
Posted 1 week ago

About the Role

U.S. Bank is seeking a Lead Software Engineer to modernize enterprise Contact Center platforms using AWS and Generative AI. This role involves architecting scalable, resilient solutions and leading technical initiatives to enhance customer experiences within a financial services environment.

Skills

AWS Amazon Connect Generative AI Java Python Node.js React Cloud-native architectures Conversational AI Terraform Kubernetes Spring Boot API Gateway System integration Technical leadership Incident management

Benefits

  • Healthcare
  • Dental
  • Vision
  • Life Insurance
  • Disability
  • Parental Leave
  • 401(k)
  • Paid Vacation
  • Sick Leave

Perks

  • Hybrid Work
  • Equity Stock Purchase

Full job details