We are seeking a results-driven Generative AI practitioner with end-to-end experience for the execution and deployment of cutting-edge Generative AI and agentic AI solutions across our enterprise-wide Controls Technology platform. In this role, you will be responsible for translating AI strategy into tangible, production-ready capabilities that enhance operational efficiencies and drive business value. We're looking for someone who combines deep technical expertise in generative AI — including context engineering, retrieval systems, knowledge graphs, and multi-agent orchestration — with a proven track record of successfully delivering complex technology projects. This role centers on architecting and delivering solutions built on pre-trained and hosted foundation models, not on training or fine-tuning models.

Key Responsibilities

• GenAI Delivery Leadership: Execute the delivery roadmap for generative and agentic AI projects, ensuring alignment with business objectives and timelines. Manage the project lifecycle from ideation and scoping to deployment and post-launch support.
• Team Leadership & Mentorship: Build, mentor, and manage a high-performing team of AI engineers and specialists. Foster a culture of execution, collaboration, and continuous improvement to successfully deliver on the AI roadmap.
• End-to-End Solution Delivery: Oversee the design, development, and deployment of robust, scalable, and production-ready GenAI and agentic applications. Ensure all solutions meet rigorous performance, security, and quality standards before and after deployment.
• Agentic Solution Delivery: Drive the design and delivery of agentic workflows and multi-agent systems, establishing standards for agent harnesses, orchestration patterns, and reliable long-running agent execution across the platform.
• Stakeholder & Program Management: Serve as the primary point of contact for GenAI delivery. Manage stakeholder expectations, communicate project progress, identify and mitigate risks, and ensure on-time and on-budget delivery.
• Cross-Functional Partnership: Collaborate closely with Data Mesh, Cloud Architecture, MLOps/LLMOps, and business unit teams to ensure the seamless integration and operationalization of GenAI and agentic solutions into our existing technology ecosystem.
• Technical Excellence & Best Practices: Drive the adoption of best practices in software development (CI/CD), LLMOps, agent observability, and project management (Agile/Scrum) within the AI team to ensure efficient and repeatable delivery.
• Governance & Ethical Deployment: Implement and enforce robust governance and ethical AI frameworks throughout the delivery process — including guardrails, agent isolation/sandboxing, and responsible AI practices — ensuring compliance with data privacy standards and corporate policies.

Technical Skills

• Programming Languages: Python (expert proficiency required)
•  Python Packages: Transformers, LangChain, LlamaIndex, TensorFlow, PyTorch, Pandas, NumPy, Scikit-learn, Flask/Django, and other relevant data science, machine learning, and web development libraries.
• Deep Learning Frameworks: TensorFlow, PyTorch
• LLMs: Llama, Gemini, GPT, and other advanced LLMs.
• Vector Databases: Pinecone, Weaviate, Chroma, Faiss, PostgreSQL with vector extensions (pgvector).
• Cloud Platforms: AWS, Azure, GCP
• MLOps Tools: MLflow, Kubeflow, or similar.
• Containerization: Docker, Kubernetes
• CI/CD Tools: GitHub Actions, Jenkins, or similar.
• Version Control: Git
• Data Visualization & Reporting: Tableau, Power BI, matplotlib, seaborn.
• Databases: SQL and NoSQL databases

Qualifications

• 10+ years of overall experience.
• 8+ years of experience in AI/ML, with at least 3 years in Generative AI (including agentic AI).
• 5+ years of leadership experience managing technical teams and delivering complex software or AI solutions.
• Extensive hands-on experience with AWS services and infrastructure related to AI/GenAI.
• A strong portfolio of projects showcasing the successful delivery of AI solutions into a production business environment.

Education:

• Bachelor's or Master's degree in Computer Science, Data Science, AI, or a related field (PhD preferred).

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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