Digitalization Specialist (Agentic AI)
Shell
- Location
- Onsite (SHELL CENTRE – CHENNAI, Tamil Nadu)
- Employment
- Full-time
- Level
- Mid Level
About the Role
Shell's Technical Asset Support team seeks a Digitalization Specialist to design and implement agentic AI workflows for technical reporting and asset management. This role drives operational efficiency by integrating AI solutions with enterprise data platforms to provide actionable business insights.
Skills
Benefits
- Training and development
- Inclusive work environment
- Workplace adjustments
- Diverse career opportunities
Full job details
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Job Description:
What’s the role
The SEAM organization integrates Safety, Environment, and Asset Management to support Shell’s businesses and assets globally. Within SEAM, Technical Asset Support (TAS) enables accelerated delivery of the Shell Performance Framework across C+P, IGRES, and Upstream. TAS provides high quality, cost competitive technical expertise embedded within asset teams and operates from Chennai, Manila, Kuala Lumpur, and Krakow.
TAS is now embarking on the next chapter in its journey – the aspiration to be a ‘World Class Delivery Engine’ (WCDE) over the next three years (2026-28). Data Centricity and Digital Technologies are going to play a key enabling role. Technical Reporting and Digital Integration (TRDI) is Shell’s Technical Reporting hub across the Asset Management system and a Digital Accelerator for TAS Transformation Initiatives.
The Digitalization Specialist will be part of the Excellence Team at TRDI and work with Digitalization Leads across TAS to execute TAS Digital Strategy delivering AI enabled workflows and cross business insights. You will apply techniques such as business intelligence (BI) and Artificial Intelligence (AI), reporting and data modelling, analytical techniques and big data processing to provide the business with relevant information to increase revenues, improve operational efficiency, optimize customer programs, respond quickly to emerging market trends and gain a competitive edge in the market.
What you’ll be doing
Technical Leadership:
- The role supports the TAS Digital Strategy through automation, scalable integrations and reusable components in alignment with Asset Digital Road Map, Data Lake strategy, Data Quality Standards and SEAM for SEAM Governance.
- Help evaluate data by leveraging Business Intelligence and Artificial Intelligence techniques enabling cross business insights
- Helps the business find the right answer to solve their business problems; determines feasible POCs contributing to process efficiency
- Provide integrated and automated technical reporting enabling simpler and efficient Reporting Landscape.
Operational delivery:
- Build and orchestrate specific AI agents for TAS specific tasks using approved GenAI frameworks and enterprise orchestration patterns.
- Design and implement agentic AI workflows to automate TAS specific workflows, including data ingestion, diagnostics and reporting for TAS Use Cases.
- Integrate agentic solutions with enterprise data platforms (AIF, DAP, SDU, AMDP) to enable autonomous MI and DIY analytics within TRDI.
- Configure robust agent execution logic, including sequencing, dependency management, retries, exception handling and performance monitoring for autonomous runs.
- Develop LLM/RAG capabilities, including prompt templates, dataset linked responses, output validation, and guardrails to ensure accuracy and traceability.
- Drive continuous improvement (CI) by simplifying, integrating, optimizing, and automating technical reporting.
Ensure compliance:
- Apply Responsible AI, security and data-handling practices and be a role model in ensuring compliance with Shell data and AI governance.
What you bring
- An engineering degree in Computer Science or related technical field or Any Engineering Degree with a Post Graduate Degree or Diploma in Data Sciences.
- Agentic AI expertise: Minimum 3+ years of hands-on experience designing, building, and operating production grade agentic AI solutions, including multiagent workflows, orchestration, evaluation, logging, retries, and guardrails.
- Cloud & data engineering: Strong hands-on experience with Azure data platforms (ADF, Databricks/Spark), data lakes, data modelling, and building reliable, monitored pipelines integrated with enterprise data products (AIF, DAP, SDU, AMDP).
- GenAI & LLM quality: Proven experience with task oriented GenAI agents, RAG patterns, embeddings/vector search, prompt and version management, and LLM output evaluation with hallucination mitigation and traceability.
- Programming & engineering practices: Strong Python (preferred) and/or Scala, SQL, API/service development, automation, and solid software engineering practices (Git, CI/CD, unit testing); knowledge of Digital Twins, Power BI, MI/reporting, and Agile ways of working is an added advantage.
- Knowledge of Asset/Plant Management and Standards, any prior experience of working in a Plant Asset / supporting an Asset will be an added advantage.
- Strong capability to prioritize, manage end to end processes, and remain resilient under pressure, handling multiple activities in parallel while adapting rapidly to change and driving continuous improvement.
- Proven complex problem-solving capability with strong interpersonal and presentation skills, able to challenge constructively, build trusted relationships, and integrate effectively across multiple functions and stakeholders
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
- Progress as a person as we work on the energy transition together.
- Continuously grow the transferable skills you need to get ahead.
- Work at the forefront of technology, trends, and practices.
- Collaborate with experienced colleagues with unique expertise.
- Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
- Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
- Grow as you progress through diverse career opportunities in national and
- international teams.
- Gain access to a wide range of training and development programmes.
After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell.
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An Inclusive & Progressive Place to Work
- To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
- We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
- We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
Shell in India
Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalisation, and business operations.
Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.
Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.
Shell owns and operates a LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and a LNG truck-loading unit that plays a crucial role in helping meet India’s growing demand for gas across sectors. In 2022, Shell acquired Sprng Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Sprng is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.
Our three capability centres across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.
We are committed to positively contributing to the communities in which we operate through programmes on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.
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