Architect, AI & Agentic Platforms

Overview

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

WHAT WE ARE LOOKING FOR:

We are looking for a visionary and hands-on Enterprise Architect to lead the design and development of JAGGAER’s next-generation AI & Agentic AI platform along with .

This is a strategic and deeply technical leadership role that sits under the central architecture group in CPTO organization. You will report to the Chief Architect/ Head of Architecture group and work closely with cross-functional product, engineering, and data science teams to build the technology strategy and direction along with contributing to enhance our core product suite stack and an AI platform that integrates LLMs, multi-agent systems, MLOps, and enterprise-grade applications.

The ideal candidate has 15+ years of experience spanning backend engineering, frontend development, databases, and modern AI technologies—and is ready to shape the architectural backbone of an intelligent, agentic enterprise platform

Principal Responsibilities

What you’ll do:

● Architect the next-gen AI/Agentic platform that powers autonomous procurement and supply chain workflows across global enterprises.

● Design and lead the end-to-end architecture across backend systems, frontend frameworks, databases, and AI pipelines.

● Build a modular platform architecture capable of integrating open-source and commercial LLMs, SLMs, and agentic frameworks like LangGraph, Langchain CrewAI, AutoGen, or Haystack.

● Collaborate closely with MLOps, data engineering, and ML science teams to define infrastructure for retrieval-augmented generation (RAG), fine-tuning, vector search, and embedding orchestration.

● Partner with product and UX teams to deliver AI-native user experiences with real business impact.

● Evaluate and recommend platform stack choices for real-time orchestration of autonomous agents, knowledge graphs, and enterprise workflows.

● Help modernizing the current core product stacks to scale and used by AI Agents in autonomous mode

● Mentor a team of senior engineers and act as a thought leader across the broader tech organization.

● Champion secure, scalable, cloud-native design patterns across AWS/Azure/GCP environments.

● Collaborate cross-functionally in a matrixed global organization, influence without authority and lead with empathy.

Position Requirements

WHAT YOU WILL BRING:

Must-Haves:

● 15+ years of hands-on software architecture and engineering experience across full-stack systems.

● Expert-level knowledge of backend technologies (e.g., Python, Java, Node.js, Go), API architecture, microservices, and event-driven systems.

● Solid grounding in frontend frameworks (React, Angular, or Vue) and modern UI/UX patterns.

● Proven experience deploying and scaling LLMs, SLMs, and agentic AI frameworks in production environments.

● Strong foundation in MLOps, including CI/CD for ML, model monitoring, retraining pipelines, and cloud-based data platforms.

● Deep knowledge of vector databases (e.g., Pinecone, QDrant, Milvus), hybrid search, and embedding orchestration.

● Familiarity with enterprise-grade security, privacy, and compliance requirements in AI platforms.

● Demonstrated leadership in matrixed organizations with strong emotional intelligence (EQ) and the ability to inspire, align, and drive results.

● Proven success building platforms used by thousands of users or multiple internal product teams.

Preferred:

● Experience in procurement, supply chain, or ERP systems.

● Contributions to open-source AI or MLOps projects.

● Experience integrating with platforms such as SAP, Oracle, Workday, or ServiceNow.

Why JAGGAER?:

● Join a company defining the future of AI-powered enterprise procurement.

● Work on cutting-edge AI architecture that makes a global business impact.

● Collaborate with a world-class team across AI, engineering, and product leadership team.

● Competitive compensation, performance bonuses, equity opportunities, and full benefits.

● Culture of inclusion, purpose-driven innovation, and high performance.

What We Offer: 

At JAGGAER, we are committed to supporting you and your family’s well-being. Your health is a priority, and we offer a range of programs to help you stay well and thrive. Our benefits include Health, Accidental Insurance, and Term Life.  Our Values - T.E.A.M

At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.• Transparency - Openness Builds Trust: Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners.• Entrepreneurial Spirit – Own It, Drive It, Make It: A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth • Accountability – Thumbs In, Not Fingers Out: We take responsibility for ourselves before pointing elsewhere

• Metrics-Driven Results – Outcomes Over Activities: Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact.

EEO:

JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics. ACCESSIBILITY:

JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: hr@jaggaer.com All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Pay Transparency Nondiscrimination Provision (dol.gov) Know Your Rights: Workplace Discrimination is Illegal (dol.gov)

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