AI-first QA Engineer
Smartcat
- Location
- Remote (Serbia - Remote)
- Employment
- Full-time
- Level
- Mid Level
About the Role
Smartcat is an AI-native enterprise platform reshaping global content creation and localization through agentic AI and human-in-the-loop workflows. This role involves enhancing product quality by developing automated tests, improving QA processes, and collaborating with cross-functional teams to embed quality early in the development lifecycle.
Skills
Perks
- Remote Work
Full job details
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM:
We promote the adoption of modern QA tools and approaches, and support ongoing improvements in quality assurance practices.
MISSION:
Your mission is to enhance product quality by developing automated tests, contributing to the improvement of QA processes throughout the development lifecycle, and actively sharing your expertise with the engineering team.
OUTCOMES:
- Demonstrates a proactive approach to tasks and continuous improvement.
- Actively contributes to team responsibilities and shared ownership of quality.
- Shows clear ownership of tasks from start to the result.
- Uses AI daily to improve problem-solving speed and output.
- Maintains a strong quality mindset across all stages of development.
- Applies advanced test analysis techniques to design adequate test coverage.
- Continuously adopts new tools, technologies, and working methods.
- Keeps automation frameworks and QA tools up to date and maintainable.
- Defines and leads the automation strategy based on risk and scalability.
- Mentors team members and helps grow QA expertise across the team.
- Collaborates with cross-functional teams to embed quality early in development.
HOW YOU’LL RAMP:
By Day 30
- Analyze the current QA approach and identify opportunities for improvement.
- Deliver a structured improvement plan with short- and long-term goals.
- Develop a clear understanding of the product and its key workflows.
- Get familiar with the testing framework and start contributing to test development.
- Join code reviews and engage in QA-related team discussions.
Day 60
- Begin executing prioritized improvements from the QA plan.
- Take part in ongoing QA activities and team responsibilities.
- Contribute to development processes as a quality advocate.
- Develop and maintain automated tests based on team priorities.
Day 90
- Complete core improvements with visible outcomes.
- Take ownership of QA responsibilities in a specific product area.
- Actively contribute to team initiatives and ongoing QA improvements.
- Share knowledge and support the team in applying QA best practices.
WHAT YOU’VE ACCOMPLISHED:
- Over 3 years of experience in QA automation.
- Strong problem-solving and task prioritization skills.
- Skilled in test planning, prioritization, documentation, and test design.
- Hands-on with Playwright; familiar with Selenium.
- Proficient in TypeScript or another OOP language (Python is a plus).
- Skilled in using an AI tool set to boost productivity across test design, automation, and reporting.
- Experienced in building and maintaining automation frameworks.
- Knowledge of REST API testing tools (Postman, REST-assured, Playwright API).
- Understanding of test layers: Unit, Integration, End-to-End.
- Familiar with QA tools: Allure, TestRail.
- Comfortable using Git, with knowledge of branching strategies and merge request workflows (basic understanding of GitLab CI/CD is a plus).
- Awareness of load/performance testing tools (Locust, K6 is a plus).
- Involved in refinement, sprint planning, and QA sign-off processes.
- Effective communicator in cross-functional teams.
- Advanced English, written and spoken.
Why joining Smartcat might be your best move so far
- A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact. - Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation. - Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost. - Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. - Smartcat Culture Code: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.