AI Experience Architect

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you

What you’ll do:

• Partner with business stakeholders to identify, frame, and prioritize AI use cases aligned to measurable business value linked to experience outcomes
• Map current-state and future-state business processes, identifying opportunities for AI-enabled workflow redesign, automation, decision support, and experience improvement.
• Assess feasibility of AI opportunities in partnership with technology, data science, architecture, and delivery teams.
• Quantify expected value, benefits, risks, and operational impact through business cases and basic financial modeling.
• Support build/buy/partner recommendations by evaluating solution options, enterprise fit, scalability, and delivery implications.
• Ensure solution concepts are aligned with enterprise architecture principles, data readiness, security, governance, and responsible AI expectations.
• Bring a practical technical perspective to business discussions, including awareness of AI/ML, cloud platforms, MLOps, LLMs, and agentic AI patterns.
• Act as a bridge between business teams, IT, data science, product/delivery leads, and program governance forums.

What you need to bring:

• Strong business or enterprise architecture background with experience in transformation or process excellence.
• Working knowledge of AI/ML, cloud, MLOps, large language models, and agentic AI concepts.
• Ability to redesign end-to-end business processes and translate business needs into solution concepts.
• Strong stakeholder engagement, problem-solving, facilitation, and storytelling skills.
• Ability to assess business value, cost drivers, feasibility, and operational impact.
• Experience with Q2C or similar enterprise business processes preferred.
• Comfort operating in ambiguous environments and connecting business strategy to execution-ready roadmaps.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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