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Senior AI Engineer

EXL

Location
Onsite (United States)
Compensation
$120k - $140k/yr
Employment
Full-time
Level
Senior Level
Posted 1 week ago

About the Role

EXL is a leading data analytics and digital operations company partnering with clients to reinvent business models and drive growth through a data and AI-led approach. This role focuses on designing, engineering, and deploying production-grade AI and GenAI solutions within small, high-impact delivery teams.

Skills

Python Java Node.js Machine Learning Generative AI LLM PyTorch TensorFlow Scikit-learn Docker Kubernetes AWS Azure GCP CI/CD Distributed Systems

Benefits

  • Paid Time Off

Full job details

Role Overview

We are seeking a hands-on Senior AI Engineer with a strong foundation in traditional Machine Learning and practical, real-world experience building and deploying LLM- and GenAI-driven systems. This role focuses on designing, engineering, and hardening production-grade AI solutions that are embedded into business workflows—not research prototypes.

You will work in small, high-impact delivery teams (2–3 engineers per initiative) and spend the majority of your time (~70–75%) building systems end to end, while also contributing to solution design, technical decision-making, and cross-functional collaboration.

Required Skills & Experience

Software & Systems Engineering

  • 10-12 years of overall software engineering experience, including prior work as an ML Engineer or equivalent.
  • Strong backend development skills (Python, Java, Node.js, or similar languages).
  • Experience designing and building REST or gRPC-based services.
  • Solid understanding of distributed system design.
  • Containerization and orchestration experience (Docker, Kubernetes).

AI / ML

  • Hands-on experience across traditional ML and modern GenAI systems.
  • Proficiency with ML frameworks such as scikit-learn, PyTorch, TensorFlow, or equivalents.
  • Experience building or deploying: 
    • ML-driven production systems
    • LLM-based applications
  • Ability to select ML vs. LLM-driven approaches based on business and operational constraints.

Cloud & DevOps

  • Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP).
  • Experience with CI/CD pipelines and deployment automation.
  • Understanding of model, code, and configuration versioning best practices.

Observability & Production Readiness

  • Experience implementing logging, monitoring, and tracing for production systems.
  • Familiarity with system resilience patterns such as: 
    • Rate limiting
    • Failover strategies
    • Kill-switch mechanisms

Problem Solving & Mindset

  • Strong ability to solve ambiguous, real-world engineering problems.
  • Comfortable working in fast-moving, iterative environments.
  • Ownership mindset with a bias toward practical, scalable solutions.

Communication & Collaboration

  • Experience working in cross-functional teams.
  • Ability to clearly articulate technical and business trade-offs, including: 
    • LLM vs traditional ML
    • Build vs buy decisions
    • Speed vs robustness

Good to Have

  • Experience with enterprise AI platforms or internal AI frameworks.
  • Prior production experience with: 
    • Agentic architectures
    • Multi-agent systems
    • RAG-based systems at scale
  • Exposure to AI governance, safety, and compliance considerations.
  • Experience mentoring junior engineers or owning technical modules.
  • Hands-on experience optimizing performance and cost for AI workloads.

 


EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.

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