AI Automation Engineer

AI Automation Engineer 

Automation • AI Workflows • ROI on Every Build 

About Digacore 

At Digacore, we help businesses operate smarter through technology, automation, and exceptional support. We’re a fast-paced MSP that blends IT, development, automation, and client experience into one collaborative environment. 

We’re looking for an AI Automation Engineer who is curious, AI-native, and energized by the idea of building real workflows that save time and money. In this role, you’ll sit shoulder-to-shoulder with end users — internal teams and clients — to identify pain points, design AI-augmented workflows, and ship them using tools like Claude, n8n, and Power Automate. You don’t need to be a senior developer — you do need to know how to talk to Claude, build with its guidance, and learn our MSP and client context quickly. You won’t just automate tasks; you’ll tag a measurable ROI against every workflow you ship. 

What You’ll Do 

• Sit with end users and stakeholders to uncover repetitive, manual, or high-friction workflows that are candidates for AI and automation 

• Design and build AI-augmented workflows using Claude (Code, Skills, Agent SDK), n8n with AI nodes/agents, and Power Automate with Copilot — leaning on Claude as your pair-programmer 

• Create Claude Skills, Agents, and Cowork plugins tailored to specific departments and use cases 

• Tag a measurable metric against every workflow you build — estimated hours saved, manual steps reduced, runs executed, user adoption — and do the basic math to show impact 

• Translate business problems into clear, scoped solutions and well-written Jira tickets 

• Prototype quickly, gather user feedback, and iterate — ship working flows, not slide decks 

• Build and maintain lightweight integrations between Claude, Microsoft 365, SharePoint, APIs, and internal tools 

• Partner with senior developers and automation engineers to harden your prototypes into production-ready workflows 

• Write and troubleshoot supporting scripts, API calls, and small automations that glue systems together 

• Document each workflow clearly so other team members and clients can use, support, and extend it 

• Communicate professionally with executives, leadership, and end users — during discovery, demos, and rollout 

What You Bring 

Required Skills & Experience 

• 1–3 years of hands-on experience in automation, scripting, or development — enough to build with confidence, not enough to be senior 

• Working knowledge of Claude — you’ve used Claude.ai or Claude Code, and you’re comfortable directing it to build, debug, and iterate alongside you 

• Hands-on experience building workflows in at least one of: n8n (ideally with AI nodes/agents) or Power Automate (ideally with Copilot) 

• Comfort with basic scripting and API integrations (REST, JSON, webhooks) 

• An ROI mindset — you instinctively ask “how much time does this save?” and can tag a metric to the work 

• Strong discovery and listening skills — you can sit with a non-technical end user and pull the real problem out of them 

• Excellent written and verbal communication; comfortable presenting your work to leadership and clients 

• Strong troubleshooting and research instincts, and the ability to pick up new tools and models quickly 

• Willingness to ramp on our MSP and client context — you don’t need to know it on day one, but you need to want to learn it 

Preferred Skills & Experience 

• MSP experience 

• Experience with additional LLM platforms and APIs (OpenAI, Azure OpenAI, etc.) and prompt engineering best practices 

• Familiarity with Microsoft 365, SharePoint, and the Power Platform 

• Experience working with databases such as Supabase, Postgres, or SQL Server 

• Basic familiarity with Node.js, React, or other modern frameworks — enough to read code and extend small apps with Claude’s help 

• Experience supporting operational workflows or internal business systems 

The Right Mindset 

We care just as much about mindset as technical ability. The ideal person for this role: 

• Is genuinely excited about AI and treats new models, tools, and patterns as opportunities, not threats 

• Loves talking to end users and watching them work — that’s where the best automations are born 

• Thinks in terms of outcomes and ROI, not just tickets closed 

• Can stay calm and professional when clients are stressed or systems are misbehaving 

• Has a “white glove” approach to customer service 

• Balances speed with care — ships quickly, but documents and tests what they build 

• Wants to grow into a senior AI automation / agent engineering role over time 

• Is excited to work across many different technologies instead of specializing in only one area 

How You’ll Be Measured 

• Number of AI/automation workflows shipped per quarter 

• Documented hours and dollars saved across the workflows you build 

• End-user adoption and satisfaction with the workflows you deliver 

• Quality and reliability of the flows you put into production 

• Growth in your technical depth across Claude, n8n, and the broader AI toolchain 

Perks & Benefits 

• Nationwide medical, dental, life, and LTD insurance (we cover LTD + life 100%) 

• Generous PTO + Mental Health Days 

• 401(k) with company match 

• HSA & FSA options 

• Paid training & certification assistance — including AI/LLM certifications 

• $500 sign-on bonus 

• Quarterly team events and career coaching 

Equal opportunity employer — veterans encouraged to apply. 

We are an Equal Opportunity Employer!